Mercedes-Benz Türk boosts expense management efficiency with SAP Concur

 

Mercedes-Benz Türk was relying on a heavily customized legacy expense management system that presented serious limitations. The lack of seamless integration with financial systems and external banks made the process inefficient and difficult to scale. Manual handling, low visibility, and slow processing times impacted both Finance teams and employee satisfaction.

 

The decision to implement SAP Concur
With a clear goal to modernize and standardize its processes, Mercedes-Benz Türk began the search for a future-ready solution. SAP Concur stood out for its reliability, seamless integration with the existing SAP environment, and strong automation capabilities. To carry out the implementation, Mercedes-Benz Türk chose NTT DATA as its implementation partner, ensuring a smooth rollout and rapid deployment backed by technical expertise.

 

The solution: full integration and an intuitive digital experience
Mercedes-Benz Türk adopted a comprehensive SAP Concur suite, including Concur Expense, Concur Travel, and Concur Invoice. These solutions allow employees to manage expenses and travel from anywhere, easily and efficiently. Features such as automated receipt capture, real-time budget tracking, and a transparent approval process have streamlined workflows and improved user experience.

 

Benefits and results
Since the implementation of SAP Concur, the impact has been substantial:

These results have enabled Mercedes-Benz Türk to take a significant step forward in its digital transformation strategy, increasing agility, control, and employee satisfaction.